/refund

refund_policy

macXterm has a free tier so you can try it before you buy. Because Pro is a digital license delivered immediately, all Pro purchases are final and non-refundable, except as described below. You agree to this policy at checkout.

policy_readout

last_updated

November 10, 2026

covers

yearly and lifetime macXterm Pro purchases

support

support@questfully.dev

all-sales-final

All Sales Are Final

This applies to yearly subscriptions, yearly renewals, and lifetime licenses.

Payments for macXterm Pro are not refundable, in whole or in part, including for unused time, partial periods, or a change of mind.

By completing checkout you ask for immediate access to your license, and you acknowledge that, where the law allows, you lose any statutory right to withdraw from the purchase once your license key has been delivered.

cancellation

Cancelling a Yearly Plan

Cancelling stops future renewals. It does not refund the current period.

You can cancel a yearly subscription at any time from the subscription management page. Pro access continues until the end of the period you have already paid for, and you will not be charged again.

Renewal charges are not refunded, so cancel before your renewal date if you do not want to continue. Lifetime licenses are one-time purchases and never renew.

exceptions

Exceptions

We will refund charges that should not have happened.

Duplicate charges for the same purchase.
Charges caused by a billing error on our side.
Any refund that applicable consumer law requires, which this policy does not limit.

chargebacks

Chargebacks

Please contact us before disputing a charge with your bank.

If a payment is disputed or reversed, the associated license may be revoked while the dispute is open, and permanently if it is resolved against us.

contact

Contact

Billing questions, duplicate charges, or anything else about this policy.

Email support@questfully.dev with the email address used at checkout.